Change of Tenancy – YGP Business

Glossary

Whether you’re moving into a new property or moving on from one, we know there’s plenty to organise. If you’re joining YGP, we’re delighted to have you on board. If you’re leaving, we’re sorry to see you go and we’d like to thank you for choosing us.

Firstly, to help us get your Change of Tenancy processed as quickly as possible, fill out our Change of Tenancy form and please provide as many of the documents listed below as you can.

The more information you provide upfront, the quicker we can assess your request. Then once we’ve received everything needed to review your application, we’ll aim to do so within 10 working days. If we need to come back to you for any additional information or documents, this could add a further 10 working days to the process.

VISIT OUR TNUOS SUPPORT PAGE

Once you’re logged in, you’ll also be able to download bills, view contract information and manage your account whenever you need.

1. Change of Tenancy Form

Complete the form to let us know about a change in occupancy at a property. The form can be completed by: Incoming Occupiers Outgoing Occupiers Landlords / Managing Agents Solicitors You’ll be asked to provide information about the property, the incoming or outgoing occupier, business details, and the date responsibility for the premises changed. To help ensure billing is accurate, please have your meter serial number(s) and meter reading(s) available.

2. Supporting Document Submission

Please prepare the documents in the list provided. You will be asked to email these during the form. We request that all documents are clean, clear, in colour, taken with a camera/scanned with all information in view, and signed by all relevant parties. If you are unable to upload any documents during the application process, you can submit them separately by email to changeofoccupancydocuments@ygp.co.uk with your property address in the subject line. If you experience any difficulty emailing documents, you can mail physical copies to our office: CoT Team, Yorkshire Gas and Power, 4305 Park Approach, Thorpe Park, Leeds, LS15 8GB.

3. We’ll Confirm Your Change

We’ll review your details and confirm your Change of Tenancy in 10 working days. Once confirmed, we will send your bill whether that’s final or first bill depending on if you’re moving in/out.

What Happens Next?

Review Process

Our team will review your documents and verify that everything is in order.

Follow-up

If we need any additional information, we’ll aim to contact you within 48 hours.

Confirmation

Once approved, we’ll confirm your tenancy change and set up your new account.