Glossary

Our SMART Meter Rollout Programme

As with all energy suppliers Yorkshire Gas and Power are rolling out smart meters to our customers across the UK, as the Government requires every home and business to have been offered a smart meter over the roll out period.

As per our licence conditions, we need to ensure transparency on our forecast for installations for 2024, these are shown in the table below.

 

Year

Utility – Gas or Electric

Calculated Planned Annual Target

Credit

Pre-payment

Domestic

Non-domestic

End Of Year Install Numbers

2022

Gas

186

186

0

0

186

203

2022

Electricity

617

617

0

0

617

976

2023

Gas

40

40

0

0

40

 68

2023

Electricity

151

151

0

0

151

 867

2024

Gas**

355

355

0

0

355

 473** Including OFGEM Single Fuel Multiplier

2024

Electricity

715

715

0

0

715

 1070

2025

Gas**

744

744

744

0

744

321**

2025

Electricity

1012

1012

1012

0

1012

838

 

 
 
 

General Metering Statement

  • We will always endeavour to send an engineer out to the property with the relevant skill set, regardless of it being a meter read, traditional or smart meter visit.
    • From time to time we will encounter unexpected work that we weren’t aware of, this may result in repeat visits.
  • Our engineers will be able to identify themselves as working on our behalf, before entering a property.
  • If required, we can set passwords for visits ahead of time this needs to be agreed prior to a visit taking place.
  • They will be equipped with our customer service number, so that if there are any issues on site they will be able to provide this, or use the information themselves.